E Commerce

Download E-books Die Akzeptanz des E-Commerce in der Automobilwirtschaft: Ausmaß, Konsequenzen und Determinanten aus Sicht von Neuwagenkäufern (Kundenmanagement & Electronic Commerce) (German Edition) PDF

Jürgen Betz untersucht, wie die Akzeptanz des E-Commerce zu konzeptualisieren ist, wie sie sich auf Kundenzufriedenheit und Kundenbindung auswirkt und inwieweit vorgelagerte Größen das Ausmaß der Akzeptanz erhöhen oder senken.

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